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Managing consumers

Ops Center Analyzer simplifies management of infrastructure resources and the users of those resources. You can create consumers to associate users with the resources they are using.

Consumer settings

Create consumers to associate user resources with users of those resources.

Resources used by consumers, such as virtual machines or volumes, are grouped by company or business system consumer (also called management unit). Consumer definitions allow you to do the following:

  • Search for consumer resources when the number of customer managed-resources increases.

  • Verify which consumers are affected by failures on managed resources.

  • Define the level of importance (grade) for each consumer to help you understand the problem severity and number of problems for each grade.

The following table is an example of creating four consumers based on the level of importance of business systems used by two companies.

In this example, four consumers are created.

Company name

Business system name

Importance of business system

Virtual machine name

Consumer name

Company A

Call center system

Very important

VM1

Company A (very important system)

VM2

VM3

Email management system

Important

VM4

Company A (important system)

Attendance management system

General

VM5

Company A (general system)

Company SNS system

General

VM6

Company B

Email management system

Important

VM7

Company B

Sales management system

Important

VM8

Creating a consumer

Create consumers to associate managed devices with the customers who use those devices.

  1. In the Administration tab, select Consumer Settings Consumers.

  2. Click Create Consumer.

  3. Define the consumer name and grade, and then click OK.

    The four default grades to assign consumers, in order of importance, are Platinum, Gold, Silver, and Bronze.

    A screenshot of the create consumer report.

Creating a resource assignment rule

By creating resource assignment rules, the discovered resources are automatically registered to consumers 24 hours after discovery.

Procedure

  1. In the Administration tab, select Consumer Settings Resource Assignment Rules.

  2. Select the tab for the resource for which you want to create an assignment rule, and then click Create Rule.

  3. Define the assignment conditions and assignment destination.

    A screenshot of the Resource Assignment Rules window.

  4. Click OK.

Results

The created user resource assignment rule appears in the resource assignment rules list.

Changing a resource assignment rule priority

Change the priority for a created resource assignment rule.

  1. In the Administration tab, select Consumer Settings Resource Assignment Rules.

  2. Select the tab for the resource assignment rule for which you want to change the priority, and then click Change Priority.

  3. In the box, change the priority.

  4. Click OK.

Running a resource assignment rule

Run a resource assignment rule to automatically assign resources to consumers.

  1. In the Administration tab, select Consumer Settings Resource Assignment Rules.

  2. Select the tab for the resource for which you want to run the assignment rule, and then assign the target resource by clicking Assign VMs, Assign Hosts, or Assign Volumes.

  3. To verify that resources are assigned to consumers, select Consumer Settings Consumers. Select a consumer, and then click the tab for the resource to display the resources list.