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Managing probes on the Analyzer probe server

You manage individual probes and the server by using the Analyzer probe server UI.

Viewing Analyzer probe server status

The Status window displays information about all configured probes and includes controls to manage them.

Log on to the Analyzer probe to display the Status window.

Column Description
PROBE TYPE Type of probe
NAME Target from which data is being collected
STATUS The probe status is displayed in any one of the following four colors:

Stopped (Grey): Probe is stopped.

Running (Green): Probe is collecting data from targets.

Error (Red): Probe has abruptly stopped collecting data.

Processing delay (Yellow): Probe is running behind schedule.

Stopping/Monitoring Stopped (Black): Probe has stopped monitoring targets or probe is stopping .

ACTION

Displayed when the probe is stopped or started. You can perform the following tasks using links in this column:

Stop: Stops the probe

Start: Starts data collection

Edit: Let you edit the probe

Delete: Deletes the probe

CONFIGURATION DATA Displays the LAST COLLECTED and NEXT COLLECTION times.
PERFORMANCE DATA Displays the LAST COLLECTED and NEXT COLLECTION times.
Analyzer probe server configuration backup

The Analyzer probe server configuration is automatically backed up at midnight to the following location on the primary FTP server:

Probe-appliance-ID/probeConfigBackup/ProbeConfigurationBackup_Probe-version.zip.enc.

The backup can be used to migrate the Analyzer probe server to another VM if it is corrupted or otherwise inaccessible. The backup data can only be restored by contacting Customer Support.

The time of the last backup is displayed in the Status window of the Analyzer probe server. For example:

Last Appliance Configuration Backup Time: 15 Nov 2017 00:30:50

Starting and stopping probes

You can start or stop data collection from the target systems.

  1. Log on to the Analyzer probe server.

  2. In the Status window, you can search for one or more probes by using the Search Criteria (type, name, status).

  3. In the Action column, click Start or Stop.

    You can select multiple probes, and then click Start or Stop. If you want to start or stop all configured probes across all the pages, click the check box in the table header row, click Select All, and then click Start or Stop.

Editing probes

You can edit the probe details, such as the IP address or password of the target system, or to select or deselect the targets for monitoring.

Note

Settings may vary according to probe type.

Procedure

  1. Log on to the Analyzer probe.

  2. In the Status window, you can search for one or more probes by using the Search Criteria (type, name, status).

  3. In the Action column, stop the probe if the probe is running, and then click Edit.

  4. In the Edit Probe Details window, type the probe details.

  5. Click Next, and save the changes.

Downloading the Analyzer probe server diagnostic data

The Analyzer probe server collects various log files that are useful for troubleshooting. The Download Diagnostic Data feature provides the facility to download these files in an archive file. If you cannot resolve the problem, send the generated data file with the error messages to the customer support for analysis.

  1. Log on to Analyzer probe.

  2. On the home page, in the application menu area, click the Manage.

  3. In the Administration section, click Download Diagnostic Data.

  4. In the Download Diagnostic Data window, click OK.

    The system initiates the diagnostic data generation process.
  5. Click Download.

    Sample diagnostic data file name: diag_probe_20190807121514.gz

 

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