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Hitachi Vantara Knowledge

NiceVision Connector

The NiceVision connector for Visualization Suite enables communication with NiceVision VMS. The connector supports the addition of videos from an existing NiceVision system to the Hitachi Video Insights ecosystem by seamlessly integrating videos from the VMS.

Prerequisites and configuration considerations

  • NiceVision runs on a Windows machine (32 or 64 bit).
  • The NiceVision connector runs on a 64 bit Windows machine.
  • Video channels can be discovered through the NiceVision VMS.
  • The NiceVision SDK must be installed (the SDK package is available for download from TISC).
  • Viewing the NiceVision exported clip require NiceVision Player. Contact your administrator.
  • See this KB article for the expected values for the configuration file (Visualization Suite CameraStreamer.JSON).

See Installation Guide for the instructions for installing and configuring the connector. For the download instructions, go to Navigating TISC.

NoteSome links are restricted to users with certain permissions. Not all links will be available for all users.

Features

Configurable On-Screen Display (OSD) on Visualization Suite video player

On-Screen Display size is configurable using connector configuration file.

Connector configuration file

Steps to update OSD settings
  1. Open the CamerasStreamer.json file from C:\Program Files (x86)\Hitachi Vantara\HVSNV121Connector6.3.0.2 with text editor such as Notepad++.
  2. Navigate to the bottom of the CamerasStreamer.json file
  3. Change the OSDFontSettings. For example, change the size to 16 (fount size).
  4. Save the changes.
  5. Restart HVS NiceVison connector from window service.
  6. Log in to HVS and stream NiceVison camera. Live, playback, and export stream should show the referected size changes.

See the Video Connector Matrix for the supported VMS features for this connector.

Fixed Issue

The following issues have been resolved in this release of Visualization Suite.

Reference numberDescriptionFix
PS-9343Export clip fails when Thai characters are part of the Camera or VMS name.The Export clip now works for even camera has thai characters are part of the Camera or VMS name.
PS-9605The on-screen display (OSD) such as the date/time, and camera name, is shown in a very small font size in Visualization Suite which is not legible.The on-screen display (OSD) is configurable, see Feature section.

Known SDK limitation

The following items are the known SDK limitations and behaviours. Currently, no workarounds exist.

Export

  • If no archived video is on the recorder for the specified time range, a no clip message is returned.
  • If there is archived video on the recorder for the specified time range, from the first available to the end time is returned. A precise start time or end time is not required. For example, you can request a 5 minute clip, but 2 minutes might be returned depending on the availability of the archived records.
Playback

  • If archived video is on the recorder for the specified time range (specified start time to 6 hours), it starts from the first available.
  • If no archived video is on the recorder for the specified time range, a generic error message is returned.
  • If a future time is selected, a no clip message is returned.
Reference numberSummaryDescriptionWorkaround
PS-7731 Video streaming is not smoothAn intermittent issue, the video is not smooth, and a few minutes later it can display correctly. Video jumps back and forth a few seconds, repeatedly. Video live play may be slower than real time, then suddenly advance 20 seconds, approximately.Not available

Known problems

The following table outlines the known problems with the connector.

Reference No.IssueWorkaround
PS-9733When the Thai characters are part of the Camera or VMS name, the Tahi character does not show up correctly for live and playback in Visualization Suite .Not available

 

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