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Hitachi Vantara Knowledge

Managing users

Account types

As a system administrator, you can create two types of user accounts:

  • A user account is associated with a a member of your organization.
  • A service account is used by an external application to interact with the Visualization Suite domain instance. External application services use service accounts to authenticate and obtain necessary authorizations to make changes to Visualization Suite.

You can access the Users window in the Visualization Suite interface by navigating to SETTINGS MEMBERSHIP USERS.

You can change the sort order of information in the Users view by clicking the column headings.

GUID-998497D8-0320-4EB1-BD05-91BF51191881-low.png

User accounts

Add a user

A user account is associated with a a member of your organization.

Procedure

  1. Click the + icon next to USERS.

  2. In the Create User window, select User Account.

  3. Enter the first name, last name, and email of the person you are adding.

    The email must be unique and not be used by another account.
  4. Click Save to save the user or the service account.

Results

An activation email is sent automatically to the user. The user has 24 hours to activate the account. If the user does not activate and within the activation period, you can resend the activation email. See Resend activation email.

Next steps

Grant permissions to the user. See Managing Groups and Permissions.

Modify a user

Procedure

  1. In the Users window, locate the user in the list of users.

  2. Click Details.

  3. In the Edit selected user window, modify the user information as needed.

  4. Click Save to save the changes.

Results

The user record in the Users window shows the new modifications.

Delete a user

  1. In the Users window, locate the user in the list of users.

  2. Click Delete.

  3. Confirm the delete action when prompted.

Resend activation email

When you add a user account, an activation email is automatically sent to the user. The account activation notices expire within 24 hours. As an administrator, you can resend the activation email to reset the expiration.
Note
  • For an on-premises deployment, the link expiration settings can be modified in the API configuration file.
  • The resend option is not available for previously activated user accounts.

Procedure

  1. In the Users window, locate the user to whom you want to resend the activation notice.

  2. Click the Resend Activation Email button next to the user.

Results

The user has another 24 hours to activate their account. If the user doesn’t activate their account before the expiration, you will need to send another notification until the user completes the activation.

Service accounts

Add a service account

You can create and activate service accounts that are used by external services to programmatically interact with Visualization Suite.

Procedure

  1. Click the + icon next to USERS.

  2. In the Create User window, select Service Account.

  3. Enter a unique username, expiration date, and password.

    A new email is created in the system (<username>_<domain_value>@hitachivisualization.com). GUID-65D8D21C-F3A0-439A-B614-EC655C017C64-low.png
  4. Click Save to save the service account.

Results

The service account has now been created and activated. Note that service accounts do not require email activation.

Next steps

Grant permissions to the service account. See Managing Groups and Permissions.

Change the account expiration date

For security reasons, service accounts expire on a set date and stop creating entities in your domain. To extend the account, you must set a expiration date.

Procedure

  1. In the Users window, locate the user in the list of users.

  2. Click Details.

  3. In the Edit selected user window, set a new expiration date.

  4. Click Save.

Change the service account password

You can change the service account password. For security reasons, it is recommended that service account passwords be changed periodically.
NoteYou cannot reset the password. If you do not remember the password, you need to delete the service account and create a new one.

Procedure

  1. In the Users window, locate the service account in the list of users.

  2. Click Details.

  3. In the Edit selected user window, click Change Password.

  4. Enter the current and a new password.

  5. Click Save to set the new password.

Delete a service account

  1. In the Users window, locate the service account in the list of users.

  2. Click Delete.

  3. Confirm the delete action when prompted.

    If you are recreating the account, see Add a Service Account.