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Troubleshooting Amazon S3

This section provides guidelines for how to troubleshoot issues that might occur when using Amazon S3.

Amazon S3 Node stays offline after node creation

Problem:

After creating an Amazon S3 node, it remains offline:

Solution:

Ensure that the Proxy Node defined within the wizard and the Amazon S3 Proxy node are time synced. If the time is different by over 5 minutes, then the node creation and future backup may fail. It is recommend that the system time on all nodes should have the correct date/time associated with their particular region and time zone.

 

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