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Troubleshooting I/O card firmware upgrade issues

Use the following guidelines and suggested steps to help resolve I/O card firmware upgrade problems due to configuration issues.

  • Condition:

    Unable to upgrade the I/O card firmware due to the following error: Unable to upgrade the I/O card firmware on server <xxx.xx.xx.xxx> because of error response from the upgrade server(its workFlowId: 108). Configuration issues. Check configurations.

  • What it Means:

    A Serial-over-LAN (SOL) communication error occurred.

  • Corrective Action:

    Reset the BMC, and then re-run the firmware upgrade operation for the specific compute node.

    1. Using SSH, log on to the BMC of the compute node, and then run the following command:
      reset sp
    2. Wait 10 minutes.
    3. On the Compute Summary page, click the Refresh icon.
    4. Re-run the Upgrade Firmware operation for the specific compute node.