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Outside service Partner
Hitachi Vantara Knowledge

Generating and downloading log files

You can generate and download UCP Advisor system log file bundles for failure analysis and troubleshooting.

  1. In the Navigator window, click Administration.

  2. Click the Log Bundle tab.

  3. Click Generate Log Bundle.

    The Log Bundles generated successfully dialog box opens.
  4. Click Download to download the log bundles.

    The zipped (.zip) file of log bundles is downloaded to your local download directory.
  5. Unzip the downloaded file and review as required.

    The following figure shows an example set of downloaded log bundles.
  6. If required, contact Hitachi Vantara Corporation customer support for technical support at the following location:

    https://www.hitachivantara.com/en-us/services/customer-support-services.html Have the downloaded log bundles zip file ready to send in an email to the Hitachi technical support representative.