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Setting the refresh token timeout limit

You can use the Admin App, REST API, or CLI to set the refresh token timeout limit. The refresh token timeout limit must be greater than the session timeout limit so that if the access token expires, the refresh token will still be active and you can request a new session token. When your refresh token expires, you will need to resubmit your credentials to access your system.

Admin App instructions

Procedure

  1. Select the Configuration window.

  2. Click Security.

  3. On the Settings tab, type a number of minutes in the Refresh Token Timeout field.

  4. Click Update.

Related REST API methods

PUT /security/settings

You can get help on specific REST API methods for the Admin App at REST API - Admin.

 

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