HCP Tenant Management Help


Configuring Microsoft Exchange 2003

To configure Microsoft Exchange 2003 for archiving emails to an HCP namespace through SMTP:

1.Create a custom SMTP recipient, using a name that’s unique for the namespace. For the recipient email address, use username@namespace-name.tenant-name.hcp-domain-name, where username is the username of any new or existing user (for example, admin@accounts-receivable.finance.hcp.example.com). For the new email address type, select SMTP Address.

For details, see “How to Create a Custom SMTP Recipient for Exchange Server 2003 Journaling” (http://technet.microsoft.com/en-us/library/bb124642%28EXCHG.65%29.aspx).

Note: You need to create a separate custom SMTP recipient for each namespace to which you want to archive email.

2.Create journal recipient mailboxes. For details, see “Planning an Exchange Server 2003 Journaling Deployment” (http://technet.microsoft.com/en-us/library/aa998762%28EXCHG.65%29.aspx).

Tip: For better performance, create the journal recipient mailboxes on separate servers from the user mailbox servers.

3.Define a server-side forwarding rule for the journal recipient mailboxes. For details, see “How to Set a Server-Side Rule for Journal Recipient Mailboxes” (http://technet.microsoft.com/en-us/library/bb124633%28EXCHG.65%29.aspx).

4.Configure Exchange Mailbox Manager to clean out the journal recipient mailboxes after the journalized messages in them are transmitted. For details, see “How to Configure Mailbox Manager to Clean the Journal Recipient Mailbox” (http://technet.microsoft.com/en-us/library/aa995756%28EXCHG.65%29.aspx).

5.Configure the Exchange server SMTP protocol for the target namespace, creating a new virtual SMTP server with a unique IP address. For both the fully qualified domain name and masquerade domain, specify www.namespace-name.tenant-name.hcp-domain-name.

For details, see “How to Configure External DNS Servers on an Outbound SMTP Virtual Server” (http://technet.microsoft.com/en-us/library/bb124221%28EXCHG.65%29.aspx).

6.Configure a dedicated SMTP connector to transmit journalized messages to smtp.hcp-domain-name. For details, see “How to Create an SMTP Connector” (http://technet.microsoft.com/en-us/library/aa996625%28EXCHG.65%29.aspx).

7.For each mailbox store, enable standard journaling. For details, see “How to Enable Standard Journaling” (http://technet.microsoft.com/en-us/library/bb124786%28EXCHG.65%29.aspx).

8.Enable envelope journaling. For details, see “How to Enable Envelope Journaling” (http://technet.microsoft.com/en-us/library/aa997541%28EXCHG.65%29.aspx).

For additional information on this procedure, see “Implementing Exchange 2003 Message Journaling” (http://www.msexchange.org/tutorials/Implementing-Exchange-2003-Message-Journaling.html).

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