HCP Tenant Management Help
A Search Console session begins when you take one of these actions:
•Log into the Console using an HCP user account.
•Access a Console page while logged in to Windows with an AD user account that HCP recognizes. This is called single sign-on.
For single sign-on to work, your web browser must be configured to support it. For more information about this, see Browser configuration for single sign-on with Active Directory.
•Log into the Console using a recognized AD user account other than the one with which you’re currently logged in to Windows.
A session ends when you log out.
During a session, if you don’t take any action for a certain amount of time, the Console automatically logs you out if you explicitly logged in or, in the case of single sign-on, returns you to the Simple Search page. The exact amount of idle time allowed is determined by the tenant configuration.
Logging in
To log into the Search Console:
1.Open a web browser window.
2.In the address field, enter the URL for the Search Console.
One of these happens:
oIf all of these are true, you are automatically logged in to the Search Console, and the Simple Search page appears:
–The tenant is configured to support AD authentication.
–Your web browser is configured to support single sign-on with AD. For information about this, see Browser configuration for single sign-on with Active Directory.
–You are currently logged in to Windows with a recognized AD user account.
In this case, no further action is required.
oIf the tenant is configured to support AD authentication but any of the following apply, a message appears indicating that single sign-on was not possible:
–Your web browser is not configured to support single sign-on.
–You are not currently logged in to Windows with a recognized AD user account.
–You are not on a Windows computer.
In these cases, you need to click Console login page in the message to display the Search Console login page.
oIf the tenant is not configured to support AD authentication, the Search Console login page appears.
3.On the Search Console login page, if HCP is configured to support AD, take either of these actions in the Domain field:
oIf you’re using an HCP user account, select the fully qualified name of the HCP system.
oIf you’re using a recognized AD user account, select the AD domain in which your user account is defined.
If HCP is not configured to support AD, the login page does not display the Domain field.
4.In the Username field, type your username.
5.In the Password field, type your case-sensitive password.
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Important: If you’re using an HCP user account, you should change your password as soon as possible the first time you log into the Search Console. |
6.Click Log In.
The Search Console displays the Simple Search page (shown below) or, if you logged in using a user account that’s defined in HCP and you’re required to change your password, the Account Management page. You also set your HDDS credentials on the Account Management page if the HDDS search facility is active.
For information about:
oUsing the Simple Search page, see Working with simple searches.
oChanging your password, see Changing your password.
oSetting your HDDS credentials, see Setting HDDS credentials.
Logging out
To log out of the Search Console:
1.Click Log out as in the top right corner of the page.
The Console returns to the login page. To continue using the Search Console, you need to log in again.
2.If you explicitly logged in, close the browser window to ensure that other users cannot go back into the Search Console using the credentials you used to log in.
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